How we can offer a 10 Year Replacement Warranty
As innovators and pioneers in the safety industry, it is important that we lead by example.
Our production manuals contain the QA/QC requirements for every process. As a basic rule, every production team member acts as a buyer and a seller. When a process is completed, the person who conducted that process becomes the internal seller of the product to that stage. It is then passed on to the next person in the production process – the internal buyer – who checks all specifications, etc. to ensure the previous process was carried out in accordance with requirements.
The product continues through the production process that way, being rigorously checked by the ‘internal buyer’ at every stage.
Every process is also signed off by the operator on the Job Card. This ensures quality is maintained and checked throughout all processes rather than just at the packaging stage. All raw materials are checked upon receipt, resins are tested for hardness and so on.
When the products are completed, the Job Card number becomes the Warranty Number and this is stamped on the underside of every product so it can be traced should there ever be a future issue.
The 10 Year Replacement Warranty Certificate provided with every Class 1 is signed by the Managing Director and the Production Manager. The Job Cards are archived for a minimum of 10 years so they may be recovered and the production process traced if necessary.
For more information please contact us.